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Modem Setup

Let’s make installing your new Wi-Fi Lifeguard router a breeze. This guide will efficiently walk you through how to do so.

Step 1: Install the hardware

Once you have opened the packaging, four items can be found inside the box:

  1. Wi-Fi Lifeguard router
  2. 12 V switching (that is, international) power supply
  3. AU/NZ snap-in adapter
  4. Ethernet cable

Snap the power adapter into the power supply. Plug the supply into a power source, then plug the cable end into the Lifeguard DC 12 V power socket. The front power light will fade in and out—this means that the Lifeguard has not yet been connected to an internet source.

Plug one end of the Ethernet cable into the Lifeguard WAN port.

Plug the other end of the cable into one of the LAN ports belonging to your main home router. These ports are usually coloured yellow.

The front power light of the Lifeguard should turn solid white.

Important note: if you use a Wi-Fi extender (a device that extends your Wi-Fi signal from your main home router), it could cause issues if used alongside a Lifeguard. For this reason, we suggest not plugging in an extender to the Lifeguard unless you have skills working with technology—this would involve setting the extender to AP mode.

Step 2: Register and configure the Lifeguard

Quick terminology

  1. The Lifeguard local network dashboard is used on an infrequent basis to control hardware-based features, such as changing the Wi-Fi network name or updating the firmware.
  2. The online Safe Surfer dashboard is used on a frequent basis to easily change device-related settings and monitor information related to device protection.

Getting started

The easiest way to get devices protected is to connect them one at a time. First we will connect one of your devices (which will be used for the installation process), then we will show you how to connect other devices.

Using a laptop or a smartphone, connect to the Safe Surfer Wi-Fi network. The default password is goodlife (which can be changed later). Alternatively, you can connect this device to one of the Lifeguard LAN ports via an Ethernet cable.

Still have questions?

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